Dental Anxiety and Phobia

Dental Anxiety and Phobia is very common and we ask you to share this with us when making an appointment. This enables us to allow appropriate time and plan your appointments to help you feel as comfortable as possible. It may be that the first appointment should be a meet and greet with the dentist and coming into the practice and not getting in the dental chair.

There is a large range of anxiety from those patients who feel a little bit nervous; to those patients who have had a traumatic experience and require a form of sedation for treatment. We can assist both these patients and communication is the key. We have also designed our practice to feel less ‘clinical’, installed TVs on the ceiling of each surgery to create a visual distraction and have ‘Happy Gas’ available if needed. We would encourage you to request an early appointment to avoid dwelling all day and discuss with the dentist a signal like lifting your hand to request a break as you need it.

Our team are exceptional carers and our Dental Assistants can lend a supportive hand to hold.  

Emergency Care 

When you become a patient of Adentica, we commit to provide you with excellent dental treatment and genuine care. We know that accidents happen and pain can become unbearable at any time. We reserve emergency appointments every business day which are allocated on that day for those requiring urgent attention. We also provide an after-hours service on weeknights, weekends and public holidays to ensure our patients can always access emergency dental care. Please note that treatment provided outside of normal business hours will incur a call out fee to cover the cost of our Dental Assistant also attending.


Advice for parents whose child has experienced oral trauma:

  • Control any bleeding by applying pressure
  • Check for any further injuries such as a bump to the head
  • Comfort the child and apply ice (ice cream or ice blocks can be very helpful)
  • Provide pain relief either Nurofen or Paracetamol
  • If a "baby tooth" is knocked out DO NOT attempt to put it back in, as this may cause damage to the "adult" permanent tooth or lead to infection.
  • If a tooth is knocked out, always try to find the tooth - at least for the Tooth Fairy!
  • It is always worth consulting your dentist to confirm if it was a "baby" or "adult" tooth and to ensure no further damage was caused to tooth roots or under the gums.